Frequently Asked Question
Your Questions, Answered
Experience and Qualifications
- How many home extensions have you completed?
- Can you show me examples of similar projects?
- Do you have references from recent clients?
- Are you fully insured? What insurance do you carry?
- Are you licensed or certified (where applicable)?
Costs and Quotes
- Can you provide a detailed written quote?
- What is included and excluded from the quote?
- Are there any likely additional costs I should be aware of?
- How do you handle changes or variations during the project?
- What is your payment schedule?
Planning and Permissions
- Will you help with planning permission or building regulations?
- Do I need planning permission for my extension?
- Will you liaise with building control inspectors?
- Who is responsible for obtaining approvals?
Communication
- Who is my main point of contact?
- How quickly do you respond to questions?
- How will changes be documented and approved?
Timeline
- When can you start?
- How long will the project take?
- What could cause delays?
- How will you keep me updated on progress?
- What happens if the project runs over schedule?
Project Management
- Who will manage the project day-to-day?
- Will the same team be on site throughout?
- Do you use subcontractors? If so, for what trades?
- How often will we have progress meetings?
Materials and Quality
- What materials do you recommend and why?
- Can I choose my own finishes and fixtures?
- How do you ensure the quality of workmanship?
- What warranties or guarantees do you offer?
Living During Construction
- Can we stay in the house while the work is carried out?
- How will you minimise dust, noise, and disruption?
- How will the site be secured?
- Will utilities such as water and electricity be interrupted?
Contracts
- Will we have a written contract?
- What happens if either party needs to cancel?
- What are the terms regarding delays or disputes?